FAQ's

The following is a list of frequently asked questions:

• How far is Whistler from Vancouver?

          Whistler is approximately 2 hours North of Vancouver

          by car. The road is currently undergoing major

          upgrades for the 2010 Olympics, and the travel time is

          continually shortening.

• How can I get from the Vancouver Airport to Whistler, and what are the costs?

           There are several options for travel to Whistler from             the Vancouver Airport:

           -Rental car (all major companies are at the Airport)

           -Bus (buses leave regularly from the Airport)

           -Limousine (often a good saving for larger groups)

           -Air: Float planes and helicopters fly direct to Whistler

• How far are the condos from the ski-slopes?

           Aspens is located right on the ski-slope, and is ski-in,            ski-out.

          Treeline is located about a 10 minute walk across

          from the  Blackcomb slope, and is ski-in. A free 

          shuttle comes to the complex every 15 minutes to  

          take skiiers to the lift base.

• What are the best ways to get around Whistler?

          It is possible to get around in Whistler on foot, with

          about a 15-20 minute walk from Treeline to the main

          Village area. The free shuttle system operates

          continually until about 3:00 AM, depending on the

          season. Taxis are also plentiful and readily

          available.

• How do I get the keys for the condos?

          The condos use a coded access system. Renters are

          provided with an entry code upon receipt of their full

          payment. This allows renters to come and go without

          restriction during their stay.

• What can I expect to find in the condos?

         The condos are fully equipped with everything you

         need for cooking, food storage, and bathing. Basics

         include: shower soaps and shampoos, towels, linen

         sheets, and condiments for cooking. Extras include:

         high-speed wireless internet, granite countertops, flat-

         panel TV. A full list of the contents in each condo  is

         located in the links on the left.

• Who do I call if there is a problem?

         Emergency personnel are available 24 hours a day to

         assist with any maintenance emergencies.

• Where can I get ski-rental and lift-ticket discounts?

        We can help direct you to the best ski- and lift-ticket

        discounts available.

• How can I pay?

        We accept all major credit cards, Paypal, bank drafts or

        checks.

• What costs are involved?

         Payment includes the nightly rate listed on this web-

         site, plus a 6% Government Service Tax. This tax is

         refundable until March, 2007.

         Renters are also required to provide a damage

         deposit, which is held on their credit card, or other

         method. The damage deposit is between $500-$750.

• What is the payment schedule?

         A 25% deposit holds the reservation, with the

         remainder of the payment due 60 days prior to the

         first night. The reservation deposit is considered non-

         refundable.

• What is the cancellation policy?

         Cancellations made by the guest after the 60 days

         prior to the rental are refunded on the basis of the

         rental dates which may be rebooked. We reserve the

         right to cancel reservations if full payments are not

         received 45 days prior to the first rental night.

Other Whistler or travel related resources:

Read unbiased reviews and the web's best travel articles at TripAdvisor.com

Whistler Maps

Other travel destinations:

VRBO.com: Vacation Rentals by Owner Vacation Rental Homes. Find the perfect vacation rental home for your getaway!

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